What is better Freshservice or HelpOnClick? When choosing the ideal Customer Support Software for your firm our recommendation is that you evaluate the features, prices, as well as other crucial data about the product and vendor. Here, you can check the similarities and disparities between Freshservice (overall score at 9.4 and user satisfaction at 97%) and HelpOnClick (overall score at 8.4 and user satisfaction at N/A%).
You can also examine their unique details, for example functions, plans, costs, terms and conditions, etc. Moreover, analyze the terms thoroughly for information on hidden costs, like, installation, independent customer service, upgrade fees, disk space fees, and other similar charges.
If you have to quickly identify the more reliable IT Service Software according to our review team we suggest you take a look at these products: Freshservice, LiveAgent, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
The apps analyzed on this page are merely a small sample of our entire Customer Support Software category and you should keep in mind that there might be more reliable solutions out there. If you would like to ensure you make the optimal decision for your company we definitely encourage you to analyze more services first. You can also consider to consult our top 10 Customer Support Software ranking to see which products are now the highest-rated ones and leaders in the market.
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