Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Easy to create email templates
- IntroMaker
- Programs for automating workflows
- Pipelines for managing deals
- Unlimited contacts
- Customizable Follow-up reminders
- Google and iCal integration
- Open API for custom integration
- Total contact management all from a single location
- Article and content sharing
- ScaleMail and bulk messaging
- Drip campaigns
- Facebook, Twitter, and LinkedIn integration
- Unlimited connections to your email accounts
- Team management tools as well as contact sharing
- Plugins for Outlook and Gmail
Pricing Info
Basic – $45/month or $39/month (billed annually)
- Bulk Messaging (Daily)
- iPhone and Android Apps
- Zapier, Mailchimp, Integrations
- Contact Profile Enhancement
Professional – $69/month or $59/month (billed annually)
- All Basic plan features, plus:
- Best-Time-To-Send Email Intelligence
- Lead/New Contact Assignment
- Personal Automated Campaigns
- Advanced Team Management
- Onboarding + Product Training
- Deal Management Workflow
- Contact Relationship Insights
- Email/Text Template Library
- API Access
Accelerator – $119/month or $99/month (billed annually)
- All Basic and Professional features, plus:
- Complimentary Contact Database Creation
- Dedicated Customer Success Manager
- Lead Nurturing Content
- Complete Business Systems
- Referral Generation
Integrations
Contactually integrates with the following business systems and applications:
- Gmail
- MailChimp
- Mad Mimi
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Contactually is a web-based customer relationship management tool that allows companies to oversee and manage communication activities.
Company Email
help@contactually.com
Contact No.
Company's Address
1005 7th St. NW, Suite 100,
Washington, D.C. 20001
USA
Contactually Comparisons
Popular Contactually Alternatives
Both Freshservice and Contactually were evaluated by a team of reliable SaaS experts who prepared a detailed study of all crucial elements of every solution. Their final rating was prepared using our unique SmartScore system which gives an individual partial score to every element like: main features, customer support, mobile device support, security, customer satisfaction as well as reviews in other media. We realize useful features are not the only thing important to a business so we make an effort to pay attention to all facets of a app before coming up with its final score.
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