Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Webcasting
- Webinar Recording
- Polls
- Raise Hand
- Interactive Town Halls
- Analytics
- Source Tracking
- Email Customization
- Custom Domain
- Attendee and Presenter Moderation
- Allow to Talk
- Q&A Feature
- Live Streaming
- User Management
- File Management
- Co-branding
- Mobile App
Pricing Info
Free
- Up to 100 webinar attendees
- Unlimited webinars
- Up to 60 mins per webinar
- Screen sharing
- Polls
- Q & A
- Raise hands
- Allow to talk
- Make presenter
- Moderate attendees
- Broadcast messages
- Emoji reactions
- Virtual background
- Webinar series
Standard – $8 to 249/organizer/month, billed annually; $9 to $299/organizer/month, billed monthly
- 25 to 5,000 attendees
- Everything in Free
- Cloud recording storage of 10 GB/organizer
- Multiple co-organizers
- Webinars for up to 24 hours
- VoIP & Phone
- Webinar recording
- User management
- Multiple portals
- Co-branding
Professional – $16 to $416/organizer/month, billed annually; $19 to $499/organizer/month, billed monthly
- 25 to 5,000 attendees
- Everything in Standard
- Source tracking
- Registration moderation
- Registration form customization
- Email customization
- Custom domain
- Share material
- Live streaming
- Domain restriction for registration
- Allow anonymous questions
- Advanced analytics
- API access
- File management
- Toll-free add-on
- Premium SupportGet premium support add-on at 20% of the license fee
Integrations
- Gmail
- Microsoft Outlook
- Microsoft Teams
- Rev AI
- Slack
- Zia
- Zoho Backstage
- Zoho Bookings
- Zoho Campaigns
- Zoho Connect
- Zoho CRM
- Zoho Flow
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho Notebook
- Zoho Projects
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IIFL Finance, Tafe, AI Corespot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive yet simple webinar software that allows users to conduct your large-scale webinar collaboration with efficacy. The platform is equipped with engagement raising tools like polls, Q&As, and presenter and attendee moderation. It also has advanced analytics and source tracking.
Company Email
Contact No.
Company's Address
Zoho
979 Springdale Rd, Suite 123,
Austin,TX 78702
United States
Zoho Webinar Comparisons
Popular Zoho Webinar Alternatives
All the data, details and reviews that we shared in this table were taken from official company pages, promotional resources available online, actual experience from real users as well as our own everyday use of each solution by an expert. We put a lot of effort to extensively study each service, therefore we not only test it on our own, but we also correlate our findings with views of other people from the SaaS community.
Page last modified