What is better Freshchat or Wurkr? A great way to choose the right Communications Software product for your business is to cross-check the solutions against each other. Here you can compare Freshchat and Wurkr and see their capabilities compared in detail to help you decide on which one is the more effective product.
Furthermore, you can compare their overall ratings, for instance: overall score (Freshchat: 9.2 vs. Wurkr: 8.0) and user satisfaction (Freshchat: 96% vs. Wurkr: 95%). Check their differences and similarities and find out which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
At the moment, the best solutions in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Wurkr provides several plans for users to choose from, including an enterprise plan that allows you to implement a customized virtual workspace solution for your organization. Here are the details:
Lite – £0/user/month
25 users
Room video & audio chats (4 users)
500 minutes of video & audio chats/user
10 guest invitations/month
1 Floor plan
Premium – £25/user/month (£22.50 for annual billing/£20 for triennial billing)
49 users
Room video & audio chats (20 users)
8,000 mins of video & audio chats/user
50 guest invitations/month
Floor plan selection
Mobile application
Professional – £23/user/month (£20.70 for annual billing/£18.40 for triennial billing)
Wurkr is a virtual workspace solution that aids organizations keep their remote employees engaged and satisfied and create a sustainable company culture.
Both Freshchat and Wurkr were evaluated by a panel of reliable B2B experts who carried out a thorough examination of all core aspects of every software. Their total rating was prepared with unique SmartScore model that provides a separate partial score to every factor like: main features, customer support, mobile support, security, customer satisfaction as well as media presence. We know useful features are not the only factor crucial to a company so we make sure we pay attention to all facets of a solution prior to calculating its final score.
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