Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unique profile ID for every list and campaign
- Automatic review of generated alerts
- Issue management with list owner
- List owner access (login, copy service urls, scrub lists)
- Custom unsubscribe page on a per list basis
- Unsubscribe link (single opt-out)
- Server to Server notification of suppressed item
- Automatic Data Pull (ftp/sftp/http)
- List upload through the admin panel
- Mailer Suppression Lists
- Campaign Suppression Lists
- Global Suppression List (network DNE list)
- Easy monitoring of suppression list owners
- Tracking of potential non-compliance signs
Pricing Info
All plans with free 30-day trial.
Essential – $145/month
- Setup (Free)
- Lists (Unlimited)
- Campaigns (Unlimited)
- Storage (items) – 100,000
- Additional Storage – $100/100k
- Complete set of web services
- Mailers login
- Custom opt-out messages and redirects
- Automated Alerts
- File/List Uploads
Advanced (list scrubbing) – $475/month
- All Essential Features
- Storage (items) – 500,000
- FTP Data Pull (campaign lists automatic import)
- Mailer List Scrubbing
Enterprise (white label) – $995/month
- All Advanced Features
- Storage (items) – 1,000,000
- Your own domain name
- Your own logo in the control panel
- SSL certificate requested after trial period
Integrations
Works with web browsers and email client platforms.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An email management solution for handling suppression lists and monitoring privacy compliance. It helps companies handle opt-outs quite easily. With the platform, you don’t need to manually tick off every unsubscriber. This is automated by the application. Features include modules for issue management and single opt-out capability.
Company Email
Contact No.
Company's Address
Av. Diagonal 458
2B–08006 Barcelona
Spain
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All the data, information and statistics that we offered in this comparison were collated from official company pages, promotional materials available online, real-life experience from real clients as well as our own hands-on use of every software by an expert. We pay a lot of attention to extensively examine every solution, as a result we not only study it internally, but we also match our findings with experiences of other people from the SaaS community.
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