Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated Answering
- Automated Call Routing
- HD Video Conferencing
- Mobile Apps
- Call Forwarding
- Virtual Voicemail via mobile, internet, outside line
- Ring Groups
- Combined video and screen sharing
- VoIP Calling
- Cloud PBX
- 99.99% SLA reliability
- Seamless, integrated meetings via GoToMeeting
Pricing Info
GoToConnect is available in five tiered pricing schemes. Enterprise plans for 100+ users are available by quote.
Tier 1 – $29.95/user/month
- 1-4 users
- Voice Features
- Call Management Features
- Call Center Features
- Video Conference Features
Tier 2 – $25.95/user/month
- 5-9 users
- Voice Features
- Call Management Features
- Call Center Features
- Video Conference Features
Tier 3 – $23.95/user/month
- 10-24 users
- Voice Features
- Call Management Features
- Call Center Features
- Video Conference Features
Tier 4 – $21.95/user/month
- 25-49 users
- Voice Features
- Call Management Features
- Call Center Features
- Video Conference Features
Tier 5 – $19.95/user/month
- 50+ users
- Voice Features
- Call Management Features
- Call Center Features
- Video Conference Features
Integrations
GoToConnect integrates seamlessly and easily with the following systems and tools:
- Slack
- Salesforce
- DealerSocket
- Redtail Technology
- SolutionReach
- Zoho Desk
- Microsoft Teams
- InformaCast
- Revenue Well
- Purple Cloud
- Zen Desk
- Vet Pawer
- Catapult EMS
- Curve Dental
- Clio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoToSoftware (formerly Jive) is a unified, seamless platform combining voice and video services. Rich in features, the software gives businesses an effective, polished, and cost-efficient way to communicate and collaborate.
Company Email
Contact No.
Company's Address
LogMeIn
320 Summer Street
Boston, MA 02210
USA
GoToConnect (formerly Jive) Comparisons
Popular GoToConnect (formerly Jive) Alternatives
The software examined on this page are only a small part of our entire Communications Software category and you should keep in mind that there might be more desirable options out there. If you would like to ensure you make the wisest choice for your company we strongly urge you to try out more services first. You may also want to check out our top 10 Communications Software list to find out which products are at the moment the highest-ranking ones and dominate the market.
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