Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
Popular Freshdesk Contact Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- SIP trunks
- Audio conference bridge
- Call blasting
- Call recording
- Call scheduling
- Follow me find me
- Unlimited call handling
- On-hold music
- Call announcement
- Virtual auto attendant
- Add-on number
- Miss call notifications
- Conference call 3way
- Call transferring
- IOS and Android app
- Caller ID display
- Call blocking
- Call logs
- Dial-by-name directory
- Voicemail-to-email/APP
- Send and receive faxes
- Make outbound calls
- Manage everything online
- Voice talent studio
Pricing Info
UniTel Voice offers a straightforward enterprise pricing structure with simple plans:
Starter @ $9.99/month
- 500 minutes/month
- 1 tollfree or local number
- Unlimited extensions and voicemail boxes
- Send and receive faxes
- All UniTel Voice features
Plus @ $19.99/month
- Everything in Starter
- 1500/month
Pro @ $29.99/month
- Everything in Plus
- 3000 minutes/month
Unlimited @ $69.99/month
- Everything in Pro
- Unlimited monthly minutes
Integrations
No available information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LVRG, Five Star Charter, vacation toy rentals, Inc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations.
Company Email
sales@unitelvoice.com
Contact No.
Company's Address
Unitel
1280 Iroquois Ave, Suite 200
Naperville, IL 60563
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When you pick a app that you believe will work best for your company you shouldn’t only focus on what reviewers have to say about it. Very often individual experience with the product will vary, depending on specific preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick overview of how real users of Freshdesk Contact Center and UniTel Voice evaluate their contact with the app. Our system is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you will obtain a complete and credible picture of what other customers think about each solution. In this example Freshdesk Contact Center has a total satisfaction rating at 100% while for UniTel Voice 89% of people say they had a positive experience with it.
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