What is better Freshdesk Contact Center or EVS7? If you’re having a difficult time choosing the right Customer Support Software product for your circumstances, it’s a good idea to do a comparison of the available software and find out which one offers more positive aspects. For example, here you can assess Freshdesk Contact Center (overall score: 9.2; user rating: 100%) vs. EVS7 (overall score: 7.1; user rating: N/A%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current situation. Using a clear table to compare their features will significantly increase the likelihood of obtaining the appropriate product for your company. Take a closer look at other aspects of the software for example intuitiveness, adaptability, scalability, and pricing plans.
People who are pressed for time or need a Call Center Software recommendation from our experts may want to investigate these top choices for this year: Zendesk, Freshdesk Contact Center, JustCall.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
You should keep in mind that even though both Freshdesk Contact Center and EVS7 may offer a top quality array of features every solution may be created for a different business size. If you are analyzing various solutions you may want to focus on a company size they are catering to. Specific elements could scale up well for large enterprises but if you have a small or medium company it’s often better to avoid paying for complex functionalities that you may never actually use.
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