What is better Freshdesk Contact Center or CONTAQUE Predictive Dialer? Today’s businesses look for the top Customer Support Software product to continue to be competitive. On this page we help you with choosing the right tool, by allowing you to evaluate Freshdesk Contact Center and CONTAQUE Predictive Dialer down to the very details of their individual functions.
You may as well make use of our general scoring values, which rate the software general quality and performance. Freshdesk Contact Center got a 9.2 score, while CONTAQUE Predictive Dialer has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 100% (Freshdesk Contact Center) against N/A% (CONTAQUE Predictive Dialer). Keep in mind to choose the solution that best answers your top needs, not the solution with a lot of features.
If you have to quickly locate the more reliable Call Center Software according to our review team we advise you try out one of these services: Freshdesk Contact Center, Zendesk, JustCall.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
You shouldn’t count on just a wide range of features and scalable pricing plans from a well-known Customer Support Software. Almost as significant as main features is a quality customer support. You want to make sure that if you have any questions about Freshdesk Contact Center or CONTAQUE Predictive Dialer, or you run into a problem, or maybe you’ll want to ask for a certain change or feature useful to your team you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to benefit from individual training or at the very least a knowledge base you can use.
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