What is better Free Call or CloudTalk? There are lots of Communications Software products in the market these days. The best way to find out which product fits your needs best is to evaluate them side by side. As an example, here you can examine Free Call and CloudTalk for their overall score (8.0 vs. 8.5, respectively) or their user satisfaction rating (95% vs. 100%, respectively).
You can even examine their features and pricing stipulations and other useful information below. When matching products be sure to check their similar features and mark their disparities to get a clearer picture of both deals. Likewise, remember to assess secondary factors including security, backup, intuitiveness, and customer service.
People who are pressed for time or would like to get a VoIP Software advice from our experts might want to investigate these top choices for this year: 8×8 VoIP Phone Service, Slack, RingCentral.
Free Call integrates with the following business systems and applications:
WordPress
Wix
Weebly
BigCommerce
Shopify
Google Tag Manager
Joomla
Drupal
OpenCSM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ORAK Engeneering, Panchev, Dieselor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Free Call is a web-based communications platform that allows your customers to contact you via website button directly to your landline or mobile phone.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You shouldn’t expect simply a wide range of useful tools and scalable pricing plans from a credible Communications Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that if you have any questions about Free Call or CloudTalk, or you run into a problem, or maybe you’ll want to request a specific change or functionality useful to your team you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to enjoy personal training or at least a knowledge base you can use.
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