What is better Firepoint or Salesforce Service Cloud? There are lots of CRM Software products available for businesses these days. The best way to find out which one fits your needs best is to compare them side by side. As an example, here you can examine Firepoint and Salesforce Service Cloud for their overall score (8.0 vs. 9.6, respectively) or their user satisfaction rating (N/A% vs. 97%, respectively).
You can also review their functions and pricing terms along with other valuable facts below. When matching products make sure to compare their similar functions and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to check other features like security, backup, intuitiveness, and helpdesk support.
We realize that not all companies have enough time to try out dozens of different products, so we created a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You should pay attention to the fact that even though both Firepoint and Salesforce Service Cloud may provide an outstanding array of features each service might be designed for a different business size. If you are comparing features you should pay attention to a company size they are meant for. Specific features could scale up efficiently for huge enterprises but if you have a small or medium business it’s frequently better to avoid paying for advanced functionalities that you might never have a chance to use.
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