What is better extendedReach or Intercom? To make sure you acquire the most efficient and productive Customer Experience Management Software for your company, you should compare products available on the market. For example, here you can match extendedReach’s overall score of 8.2 against Intercom’s score of 8.9. You may also compare their general user satisfaction: extendedReach (N/A%) vs. Intercom (96%).
What’s more, you can review their pros and cons feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to pick the best software for your business. It’s clear you should know your specific needs to realize which software matches those needs.
We are aware that not all companies have the time to examine dozens of various products, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
extendedReach is affordable for any size foster care center. That is because its enterprise pricing is based on the number of active children. It is calculated as follows: $100.00 base fee + $1.50 per active child per week. For example, if your center is looking after only one child for a whole month, then you pay only $107.00 for that period.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Every time you compare different Customer Experience Management Software services you shouldn’t simply explore their features list and provided pricing plans. Consider that the software must be meeting your requirements and team so the more flexible their offer the better. Learn what OSes are supported by extendedReach and Intercom and be certain you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, as this could be a key element for many companies.
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