What is better eWay-CRM or Salesforce Service Cloud? The perfect CRM Software is a solution that can handle your company’s specific demands. You can find which option works best for your industry if you examine numerous products before you decide which one is the best.
As an example, eWay-CRM and Salesforce Service Cloud are scored at 8.5 and 9.6, respectively, for all round quality and performance. Similarly, eWay-CRM and Salesforce Service Cloud have a user satisfaction rating of N/A% and 97%, respectively, which shows the general feedback they get from customers. Moreover, reach put to a regular client of the software and ask for their opinion regarding the application in question.
At this time, the best services in our CRM Software category are: HubSpot Smart CRM, Freshsales, Salesforce CRM.
eWay-CRM offers a free plan as well as three enterprise pricing options for users to consider. You have the possibility to use a 200 MB package for free, subscribe for a cloud-hosted 10 GB package and pay per month, or purchase the full-time local server license. Here are the details per each package:
Free
200 MB Storage
Customizable
Multiple Devices
Email Support
Premium – Monthly Subscription – $28/user/month
10 GB Storage
Data Sharing
Customizable
Multiple Devices
Mobile App
Phone Support
Premium – Lifetime License – $399/user (+18% annual support fee)
Also eWay-CRM is an open API system, which means you can connect it to virtually any third-party system or business application. TO facilitate service delivery, the system offers native integration to Microsoft Outlook.
Contact the vendor for technical details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Caverion, Skoda, Logicon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
eWay-CRM is a comprehensive CRM for Outlook for users looking to improve traction with customers and turn basic data into operable intelligence.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No CRM Software will manate to solve all the requirements of a business. Though key functionalities of eWay-CRM and Salesforce Service Cloud should matter you should also thoroughly explore the integrations supported by every solution. Very often you will already be working with some other B2B software in your company and it’s always wiser to select software that integrate well with one another. If you do that you will be able to guarantee a smooth exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one app and the next.
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