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Compare EVS7 vs PhoneBurner

What is better EVS7 or PhoneBurner? There are many Customer Support Software products available for businesses these days. The simplest way to find out which product fits your needs best is to examine them side by side. For instance, here you can examine EVS7 and PhoneBurner for their overall score (7.1 vs. 8.8, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively).

It’s also possible to examine their features and pricing conditions as well as other valuable details below. When matching products make sure to check their corresponding features and mark their distinctive elements to have a clearer picture of both deals. What is more bear in mind to check other factors like security, backup, intuitiveness, and helpdesk support.

Those of you who are pressed for time or could use a Call Center Software suggestion from our team might want to examine these top choices for this year: Zendesk, Freshcaller, JustCall.

EVS7

vs

NOAWARDS
YET

SmartScore™

7.1

User Satisfaction

N/A

Pricing:

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click-to-Call
  • Outbound & Inbound Calls
  • Reporting & Statistics
  • Pre-Recorded Voicemail Drop
  • Appointment Setting
  • Interactive Voice Response
  • Answering Machine Detection
  • Automatic Call Distribution
  • Call Transfers
  • Call Conferencing
  • Call Recording
  • Caller ID Number Display
  • Manager Portal

Pricing Info

EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription

  • Click-to-Call
  • Pre-Record Voicemail Drops
  • 1 User Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Basic Reporting & Statistics
  • Web-Based CRMs Integration

Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription

  • Rapid Phone List Dialing
  • Pre-Record Voicemail Drops
  • 1 User Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Basic Reporting & Statistics
  • Coaching or Monitoring (Optional)
  • Appointment Setting
  • Email
  • Zoho & LeadMaster Integration

Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription

  • Predictive & Blended Dialling
  • Pre-Record Voicemail Drops
  • 3 Users Minimum
  • Unlimited Outbound & Inbound Calls
  • One DID per User
  • Advanced Reporting & Statistics
  • Coaching or Monitoring
  • Appointment Setting
  • Email
  • Real-Time Manager Portal
  • Answering Machine Detection
  • Automatic Call Distribution
  • Interactive Voice Response
  • Open API

All plans include:

  • Call Transfers
  • Call Conferencing
  • Caller ID Number Display
  • Flexible Call Recording
  • Unlimited Dialer Technical Support
  • 1-Click Pre-Recorded Voicemail
  • Free Software Upgrades
  • Free Local or Toll-Free Number

Integrations

EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walgreens, Century21, Disney

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

EVS7 is a well-rounded, cloud-based call center service solution.

Company Email

sales@evs7.com

Contact No.

Company's Address

16475 Dallas Parkway Suite 350
Addison, TX 75001
USA

SmartScore™

8.8

User Satisfaction

100%

Pricing:

Starting from $126

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Power-dialer boosts outbound productivity up to 4x
  • Call tracking, reporting, and analytics
  • Local Caller ID service
  • Post-call workflow automation
  • Automated lead distribution through LeadStream
  • Fully scalable for teams of any size
  • Built-in CRM features
  • Tags and saved searches for leads
  • Intelligent lead filtering
  • Automatic call tracking and recording
  • Detailed contact records
  • Email tracking with open and download rates
  • Unlimited call campaigns and schedules
  • One-touch Emails
  • Reports for custom metrics
  • Real-time, self-updating leaderboards
  • SMS sending from the dialer
  • White-glove setup and onboarding

Pricing Info

Single users get unlimited dialing for $149/month ($126/month if annual), along with these features:

  • Unlimited power dialing
  • Built-in sales CRM (+ integrations available)
  • Voicemail drop
  • Instant email sending
  • Email and attachment tracking
  • Advanced search and lead filtering
  • Custom dispositions
  • Call recording
  • Call tracking & analytics
  • Local ID (optional extra)
  • SMS text messaging (optional extra)
  • Phone support
  • White-glove onboarding

Teams enjoy these bonus features, along with volume discounts based on team size and term length:

  • Dedicated admin portal
  • Automatic lead distribution
  • Real-time reports and leaderboards
  • Content sharing for rapid setup
  • Add and remove seats as needed
  • Admins are free unless engaged in dialing

There are no contracts, setup fees, or per-minute charges. Try PhoneBurner free without a credit card.

Integrations

In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.

 

  • Act! 365
  • Autopilot
  • AWeber
  • Batchbook
  • BombBomb
  • Bookeo
  • BoomTown
  • Bullhorn
  • Chargebee
  • Cin7
  • Clarabridge CX Social
  • Classy
  • Clio
  • Crisp
  • Current RMS
  • Datavalidation
  • Debitoor
  • Delivra
  • Drift
  • Elastic Email
  • ERPNext
  • FinFolio
  • Front
  • Google Calendar
  • Help Scout
  • Intercom
  • KWCommand
  • Magento
  • Mailchimp
  • Mixpanel
  • Outreach
  • PersistIQ
  • Podio
  • PrestaShop
  • RegFox
  • ShipStation
  • Stripe
  • SurveyMonkey
  • Syncro
  • Unbounce
  • Unleashed
  • Vend
  • Wishpond

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Empower Network, Coldwell Banker, Farmers Insurance, Remax

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.

Company Email

support@phoneburner.com

Contact No.

Company's Address

PhoneBurner, Inc
1968 S. Coast Hwy, Suite 1800
Laguna Beach, CA 92651
USA

The products examined on this page are merely a sliver of our complete Customer Support Software category and you should take into account that there could be more desirable solutions available. If you would like to ensure you make the optimal decision for your company we strongly suggest that you try out more software first. You may also want to check out our top 10 Customer Support Software list to see which products are now the highest-ranking ones and leaders in the market.

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