What is better Eudata or Vivantio? When scouting for the proper CRM Software for your enterprise it is recommended that you assess the characteristics, pricing, as well as other essential data about the product and vendor. Here, you can check the parallels and distinctions between Eudata (overall score at 8.0 and user satisfaction at N/A%) and Vivantio (overall score at 8.4 and user satisfaction at 93%).
You can also check their particulars elements, for example features, plans, rates, conditions, etc. Moreover, analyze the terms thoroughly for information on extra charges, such as, setup cost, separate support plan, upgrade fees, disk space fees, and more.
We are aware that not all businesses have the time to examine a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Service Software category are: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Eudata integrates with the following business systems and applications:
Cisco
Genesys
Avaya
Enghouse
Asterisk
Salesforce
Amazon Echo
Skype
Skype for Business
FB Messenger
Twitter
Telegram
Expert System Cogito
Google Dialogflow w MS Luis
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Ecobank, Accenture, UniCredit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having doubts about which product will work best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given product is and how wide is its online presence.For instance, if you check Eudata LinkedIn profile you’ll find out that they are followed by 507 users. In case of Vivantio the amount of followers on their LinkedIn page is 1335.
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