What is better eTollFree or CallPesa? Purchasing the appropriate Customer Support Software product is as straightforward as assessing the strong and weak characteristics and terms offered by eTollFree and CallPesa. Here it's also possible to match their all round scores: 7.1 for eTollFree vs. 8.0 for CallPesa. Or you can look at their general user satisfaction rating, N/A% for eTollFree vs. 94% for CallPesa.
We suggest that you spend some time to study their specific functions and determine which one is the better choice for your business. What’s more bear in mind to consider your company’s or industry’s unique case, such as, a multilingual solution for a global team or a mobile version to help you work away from your office.
In the event you want to quickly decide on the optimal Call Center Software according to our experts we suggest you try out these solutions: JustCall, Zendesk, Freshdesk Contact Center.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
Both eTollFree and CallPesa were tested by a group of reliable B2B experts who prepared a full study of all key elements of every solution. Their ultimate score was prepared by means of unique SmartScore system which calculates a separate partial score to each factor such as: main functionalities, client support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only thing essential to a company so we do our best to pay attention to all aspects of a software before calculating its final rating.
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