What is better eStreamDesk Helpdesk or SysAid? When selecting the appropriate Help Desk Software for your organization it is suggested that you compare the functions, prices, and other crucial details about the product and vendor. Here, you are able to see the parallels and discrepancies between eStreamDesk Helpdesk (overall score at 6.7 and user satisfaction at 99%) and SysAid (overall score at 9.2 and user satisfaction at 98%).
You may also check out their specific modules, such as features, plans, pricing, terms and conditions, etc. Similarly, analyze the terms carefully for information on hidden fees, like, installation, independent customer service, upgrade fees, storage fees, and more.
Users who want to save some time or could use a Help Desk Software advice from our team might want to investigate these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
All the data, facts and statistics that we presented in this table were gathered from official company pages, promotional resources available online, real-life experience from real customers as well as our personal everyday use of every solution by a professional reviewer. We pay a lot of attention to comprehensively test each solution, as a result we not only examine it internally, but we also match our findings with opinions of other users from the SaaS community.
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