Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Document Management
- Reports
- Sales Forecasting
- Lead Management
- Call Management
- Sales Performance Management
- Alerts & Notifications
- Campaigns
- Email Integration
- Appointment Management
- Opportunity Management
- Contact Management
- Sales Collaboration
- Activity Management
Pricing Info
Pricing Info
EspoCRM offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and choose the best plan for your business:
Basic – $15/user/month
- Minimum of 3 Users
- 1GB file storage per user
- 50,000 records
- Full feature set
- Advanced Pack included
- 12×5 (hours/days) email support
Enterprise – $25/user/month
- Minimum of 5 users
- 3GB file storage per user
- 500,000 records
- Full feature set
- Advanced Pack included
- 12×5 (hours/days) email support
Ultimate – $150/user/month
- Minimum of 10 users
- 250GB file storage
- Unlimited number of records
- Full feature set
- Advanced Pack included
- 12×5 (hours/days) email support
All plans include:
- Leads
- Opportunities
- Accounts
- Contacts
- Calendar
- Meetings
- Calls
- Tasks
- Emails
- Email Accounts
- Email Templates
- Email Filters
- Mass Email
- Cases
- Email-to-Case
- Documents
- Reports
- Business Process Management
- Workflows
- Products
- Quotes
- Invoices
- Campaigns
- Target Lists
- Email Marketing
- MailChimp Integration
- Portal
- Knowledge Base
- Google Calendar Integration
- Google Contacts Integration
- Activity Stream
- Follow Button
- Custom entities
- Custom fields
- Customizable layouts
- Label Manager
- Dynamic forms
- Calculated fields
- Users
- Teams
- Roles
- Data Import
- Export to Excel
- Export to CSV
- Currency Rates
- Themes
Integrations
Integrations
EspoCRM integrates with the following business systems and applications:
- Google Calendar
- Google Contacts
- MailChimp
- Microsoft Azure
- Amazon Web Services
- Asterisk Manager Interface (AMI)
- Twilio
- Starface
- Binotel
- Google Cloud
- Oracle Cloud
- VoIP Systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EpsoCRM is an open source web application that allows you to see, enter and evaluate all your company relationships regardless of the type.
Company Email
Contact No.
Company's Address
Rivnenska, 5A, office 404,
Chernivtsi, 58013
Ukraine
EspoCRM Comparisons
Popular EspoCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as crucial as useful features and user support responsiveness are pricing plans made available by EspoCRM and Freshservice. Although cost should not be the sole factor it’s without a doubt a significant thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and easily scaled up every time your business develops. Make sure you don’t pick pricing plans that have extra features that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can frequently count on special pricing. You should also give a chance to a free trial or demo of every product to spend at least some time working with it. It’s a useful experience that doesn’t ask you to invest any money and gives you a practical overview of what it’s like to work with EspoCRM and Freshservice.
Page last modified