Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Management
- 360° Customer View
- Pipelines
- Email Marketing
- SMS Marketing
- Workflow Automation
- Campaign Management
- Quotes
- Projects
- Payment Gateway Integration
- Subscription Management
- Recurring Billings
- Online Payments
- Coupons
- Appointments
- Bookings
- Social Media Management
- Schedule Post on multiple social media platforms
- Monitor Social Media Accounts
- Roles and Permission
- Single Login to Manage Multiple Accounts
- Inventory Pooling
- Website Tracking
- Landing Pages
- Forms
- Lead Scoring
- Custom Fields
- Tasks Management
- Gmail Integration
- Outlook Integration
- SMTP/IMAP
- SMS
- In app Calling
- Call Recording
- Inbox
- Dashboards
- Analytics
- API
- Webhooks
Pricing Info
Pricing Info
EQUP’s enterprise pricing for its all-in-one sales CRM and marketing automation solution are listed below. A free plan is available for testing the software, and independent sales CRM and marketing pricing are available on the vendor’s website. A 15-day free trial is also offered to test the premium features.
Free
- 100 Contacts and Companies
- 1 User
- 1 Account
- 500 Emails
- 100 Daily sending limit
- 3 Marketing Campaigns
- A/B Testing
- 3 Workflows
- 3 Catalogs
- Coupons
- 10 Deals
Startups – $11.50 per user/account
- Everything in Free +
- 2,500 Contacts and Companies
- 3 Users
- 2 Accounts
- Inventory Pooling
- 10,000 Emails
- Pre-built Emails
- 2,500 Daily sending limit
- 20 Marketing Campaigns
- 20 Workflows
- 50 Catalogs
- 3 Custom Sales Pipeline
- 100 Deals
- In-App Calling
- 100 Credits for SMS Automation
- SMS
- Gmail Integration
Small/Medium – $12.42 per user/account
- Everything in Startups +
- 5,000 Contacts and Companies
- 7 Users
- 3 Accounts
- 20,000 Emails
- Unlimited Daily sending limit
- 50 Marketing Campaigns
- 50 Workflows
- 100 Catalogs
- 5 Custom Sales Pipeline
- 200 Deals
- 300 Credits for SMS Automation
Unlimited Growth – $13.11 per user/account
- Everything in Small/Medium +
- 10,000 Contacts and Companies
- 10 Users
- 5 Accounts
- 35,000 Emails
- 100 Marketing Campaigns
- 50 Workflows
- 500 Catalogs
- 10 Custom Sales Pipeline
- 500 Deals
- 500 Credits for SMS Automation
Integrations
Integrations
EQUP connects with various messaging software, payment gateways, and other platforms, including the following:
- Stripe
- Paypal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EQUP is a CRM, marketing, lead generation, billing, and cross/upsell solution that is jam-packed with the tools you need to develop your business.
Company Email
info@equp.com
Contact No.
Company's Address
EQUP,
3901 North Federal Highway Suite 201,
Boca Raton, Florida, Zipcode 33433,
United States
EQUP Comparisons
Popular EQUP Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
It may not always be sufficient to simply compare EQUP and Salesforce Service Cloud against each other. Even though specific tools, pricing plans and user reviews are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards won by each service. In many cases a less known solution may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which shows that despite smaller market popularity it’s a significant contender to the products that dominate the market.
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