Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Free Modules (already included)
- Dashboard – control panel
- Companies – address book of companies
- Contacts – address book of individuals
- Shared Calendar with alerts
- Shared Task List – To Do
- Phone Calls Log
- Notes and Files (Document Management)
- E-mail client – Roundcube IMAP
- Exclusive Click2Fill form filling
- Unique Watchdog module monitoring record changes
- Advanced permission system
- Shoutbox – internal messenger
- Customizable shortcuts – quick access
Free Premium Modules
- Sales Opportunity
- Projects & Tickets
- Multiple Addresses
- Data synchronization engine
- Asterisk calling method
Commercial Premium Modules
- List Manager
- Inventory Management
- eCommerce
- Data Import
- Campaign Manager
- Custom Print Templates
- Accounting Bundle
- White Label
- Knowledge Base
- Expenses
- Payments processing
- Timesheets
- Freeconet dialer
- Contacts Skills
- Invoices
- Assets
- Vehicles
- Contracts
- Employees Vacation Management
Pricing Info
Pricing Info
EPESI offers the following plans for users to choose from. An enterprise edition with advanced tools and features plus premium technical support is also available. Promotions are also offered. Contact EPESI to know more of the enterprise pricing details and other product information.
EPESI Cloud Plan
- 1 Month – $30
- Quarterly Plan (3 Months) – $90
- Semiannual Plan (6 Months) – $180
- Annual Plan (12 Months) – $360
Integrations
Integrations
EPESI integrates with the following business systems and applications:
- IMAP e-mail client
- Telegram messenger integration for notifications
- Drupal
- MS Dynamics
- CDN Optima
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EPESI BIM/CRM/ERP is a open source web application that allows organizing and storing information in every business. It helps to manage data, organize internal communication and work more efficiently.
Company Email
Company's Address
Media, Pennsylvania
EPESI Comparisons
Popular EPESI Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
When you compare various CRM Software software you shouldn’t just look at their list of features and available pricing packages. Keep in mind the solution must be adjusted to your needs and company so the more flexible their offer the better. Explore which OSes are supported by EPESI and Freshservice and make sure you will obtain mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, because this might be a key element for many firms.
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