EPESI
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Free Modules (already included)
- Dashboard – control panel
- Companies – address book of companies
- Contacts – address book of individuals
- Shared Calendar with alerts
- Shared Task List – To Do
- Phone Calls Log
- Notes and Files (Document Management)
- E-mail client – Roundcube IMAP
- Exclusive Click2Fill form filling
- Unique Watchdog module monitoring record changes
- Advanced permission system
- Shoutbox – internal messenger
- Customizable shortcuts – quick access
Free Premium Modules
- Sales Opportunity
- Projects & Tickets
- Multiple Addresses
- Data synchronization engine
- Asterisk calling method
Commercial Premium Modules
- List Manager
- Inventory Management
- eCommerce
- Data Import
- Campaign Manager
- Custom Print Templates
- Accounting Bundle
- White Label
- Knowledge Base
- Expenses
- Payments processing
- Timesheets
- Freeconet dialer
- Contacts Skills
- Invoices
- Assets
- Vehicles
- Contracts
- Employees Vacation Management
Pricing Info
Pricing Info
EPESI offers the following plans for users to choose from. An enterprise edition with advanced tools and features plus premium technical support is also available. Promotions are also offered. Contact EPESI to know more of the enterprise pricing details and other product information.
EPESI Cloud Plan
- 1 Month – $30
- Quarterly Plan (3 Months) – $90
- Semiannual Plan (6 Months) – $180
- Annual Plan (12 Months) – $360
Integrations
Integrations
EPESI integrates with the following business systems and applications:
- IMAP e-mail client
- Telegram messenger integration for notifications
- Drupal
- MS Dynamics
- CDN Optima
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EPESI BIM/CRM/ERP is a open source web application that allows organizing and storing information in every business. It helps to manage data, organize internal communication and work more efficiently.
Company Email
Company's Address
Media, Pennsylvania
EPESI Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Almost as essential as features and user support responsiveness are pricing options given by EPESI and Deskero. Although price should not be the only aspect it’s definitely an important thing to think about. You should look for a flexible pricing plan that can be matched with your team size and easily scaled up when your team expands. You should be certain you don’t opt for pricing plans that have additional features that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a helpful experience that doesn’t need you to invest any money and offers a practical overview of what it feels like to work with EPESI and Deskero.
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