Qualtrics CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intent Recognition
- Sentiment Analysis
- Agent Handover
- Multilingual Support and Language Detection
- Visual Flow Builder
- Audit Trails
Pricing Info
Pricing Info
Enterprise Bot enterprise pricing details are available only upon request. Kindly contact the vendor via email to learn more about their pricing information.
Integrations
Integrations
Enterprise Bot integrates with the following enterprise solutions:
- Guidewire
- Genesys Chat
- Salesforce
- SAP
- ServiceNow
- UI Path
- Outlook
- Workday
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AfterPay, Generali (Switzerland and France), SIX Payment Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Enterprise Bot offers AI-powered chatbot, email bot, and voice bot to help businesses deliver better customer service.
Company Email
sales@enterprisebot.org
Company's Address
Enterprise Bot
Baarerstrasse 135, Zug 6300
Switzerland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
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Both Enterprise Bot and Qualtrics CX were reviewed by a group of independent SaaS experts who carried out a full study of all core aspects of each solution. Their total score was prepared using our unique SmartScore model that gives a separate partial score to each component like: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. We are aware that useful features are not the only aspect essential to a business so we make an effort to pay attention to all aspects of a product prior to calculating its final score.
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