What is better EntComm or CloudTalk? There are lots of Communications Software products available for businesses these days. The ideal way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can compare EntComm and CloudTalk for their overall score (8.0 vs. 8.5, respectively) or their user satisfaction rating (96% vs. 100%, respectively).
You can also examine their functions and pricing terms along with other valuable facts below. When matching products make sure you check their related functions and mark their differences to obtain a clearer picture of both deals. Similarly, remember to check non-core issues like security, backup, ease-of-use, and customer support.
Those of you who are pressed for time or want a Communications Software suggestion from our experts may want to examine these top choices for this year: Slack, monday.com, RingCentral.
EntComm is a business communication mobile app where phone calls, chats, video conferences, and online meetings can be instantly and seamlessly carried out.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In case you are still having doubts about which app will be best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are usually a way to see how popular a given service is and how big is its online presence.For instance, if you analyze EntComm LinkedIn account you’ll learn that they are followed by 1594 users. In case of CloudTalk the volume of followers on their LinkedIn page is 40.
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