What is better Engati or Hybrid.Chat? To make sure you get the most effective and productive Customer Support Software for your business, you should compare products available on the market. For instance, here you may match Engati’s overall score of 8.7 against Hybrid.Chat’s score of 8.0. You may also review their general user satisfaction: Engati (95%) vs. Hybrid.Chat (N/A%).
What’s more, you can assess their good and bad points feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to select the right software for your company. It goes without saying you should know your specific needs to realize which solution meets those needs.
Right now, the leading solutions in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
Hybrid.Chat integrates with the following business systems and applications:
Slack
MatterMost
Telegram
HipChat
Facebook
WeChat
SalesForce
Zoho CRM
HighRise
SugarCRM
PipeDrive
HelpDesk
Zendesk
Freshdesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
No Customer Support Software will be perfect enough to solve all the needs of a specific team. Though core functionalities of Engati and Hybrid.Chat are obviously a priority you should also thoroughly analyze the integrations offered by a given product. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s definitely better to select solutions that integrate well with one another. That way you can ensure a smooth exchange of data between your teams and software used, which can really reduce time devoted to migrating between one product and the next.
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