What is better Engati or Freshchat? Today’s corporations require the top Customer Support Software product to continue to be competitive. On this page we help you with buying the best product, by allowing you to evaluate Engati and Freshchat down to the very details of their individual features.
You can even make use of our total scoring values, which rate the software overall quality and performance. Engati got a 8.7 score, while Freshchat has a score of 9.2. Likewise, you may compare their general user satisfaction rating: 95% (Engati) against 96% (Freshchat). Don’t forget to opt for the solution that best matches your most crucial needs, not the solution with the higher number of features.
As of now, the best services in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
The software analyzed on this page are merely a sliver of our entire Customer Support Software category and you should remember that there may be better solutions available. If you would like to guarantee you make the wisest choice for your business we strongly encourage you to analyze more apps first. You may also want to study our top 10 Customer Support Software ranking to find out which solutions are at the moment the best ones and leaders in the market.
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