iTouchVision Customer Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Administrative controls
- Agent profiles
- Agent-level status buttons
- API (Application Programming Interface)
- Audible and visual chat notifications
- Audio and video chat
- Browser preview
- Chat analytics
- Chat log keyword search
- Chat log retention
- Chat memory
- Company directory
- Completely browser (cloud) based
- Custom branding
- Direct chat URL
- Dynamic data visualization
- Email chat session to visitor
- FINRA-compliant record retention
- HIPAA-compliant security
- Hyper local visitor IP geolocation
- Incoming chat audible and visual alerts
- Media/file storage and sharing
- Multiple concurrent chat sessions
- Offline agent-specific messaging
- Proactive chat
- Queueless chat
- Responsively designed
- Single line of code integration
- Team and department directory
- Text chat
- Unlimited chats
- Visitor analysis: referring URL and pages visited
- Website “chat now” buttons
Pricing Info
Pricing Info
Engage is priced at $7/month per profile. There are no hidden fees or expensive start up costs. The vendor offers a 30-day free trial.
Integrations
Integrations
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
Engage Comparisons
Popular Engage Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Workflow & Action Engine
- Report Rules
- SLA
- Email & Communication
- Templates
- Push Notifications
- Auto-Distribution of Work
- Incoming calls
- Customer History
- Analytics & Reporting
- Customized Reports
- Multi-Language
- Personalization
- Auto-routing and Offline Sync
- MobileWorker
- Cloud Security
Pricing Info
iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated.
Integrations
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Company Email
Contact@iTouchVision.com
Contact No.
Company's Address
Unit 7031, 1 Fore St,
London EC2Y 5EJ
UK
iTouchVision Customer Service Comparisons
Popular iTouchVision Customer Service Alternatives
All the data, facts and experiences that we provided in this table were collected from official vendor sites, marketing materials available online, real-life experience from real clients as well as our own hands-on use of each software by a professional reviewer. We pay a lot of attention to extensively examine each software, therefore we not only analyze it ourselves, but we also correlate our results with views of other members from the B2B community.
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