Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Message Assignment Options
- Rules
- Snooze Messages
- Unanswered Alerts
- Customizable Dashboard
- Team Inbox Report & User Report
Pricing Info
Pricing Info
Emailgistic offers two SMB and enterprise pricing plans, the Basic and Professional plans. A free trial is available but only for the Basic plan.
Basic Plan – $10/user/month
- Unlimited Team Inboxes
- Dashboard and Inbox
- User Reports
- Use any mail client compatible with Office 365
- Standard Workflow Rules
- Automated Message Assignment
- One-click Availability
- Time-zone Aware
Professional Plan – $24/user/month
- Everything in Basic plan
- User & Inbox Schedules
- Advanced Workflow Rules
- Advanced “Assign to the Previous Owner”
- Standard Outlook Add-in Features
- Additional Reports
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lotus Terminals Ltd.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Emailgistics is a cloud-hosted SaaS team inbox management platform specifically built for Microsoft 365.
Company Email
info@emailgistics.com
Contact No.
Company's Address
Emailgistics Corp.
39 Lakeshore Rd E, Mississauga, Ontario
Canada
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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Almost as important as useful features and client support quality are pricing options made available by Emailgistics and Talkdesk. Although pricing should not be a deciding factor it’s definitely an important thing to think about. You should look for a flexible pricing package that can be matched with your team size and painlessly scaled up every time your business grows. You should be certain you don’t opt for pricing plans that have advanced features that you won’t use and always make an effort to contact with the vendor directly because big companies can usually benefit from more affordable prices. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with Emailgistics and Talkdesk.
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