What is better Drift or item8? Purchasing the suitable CRM Software product is as straightforward as assessing the strong and poor functionalities and terms offered by Drift and item8. Here you can also match their overall scores: 8.9 for Drift vs. 8.4 for item8. Or you can look at their general user satisfaction rating, 100% for Drift vs. N/A% for item8.
We suggest that you take some time to study their differences and decide which one is the better alternative for your business. What’s more keep in mind to take into account your company’s or industry’s special circumstances, for example, a multilingual software for a global team or a mobile platform to help you work away from your office.
We realize that not all businesses have the time to test a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Almost as crucial as useful features and user support quality are pricing plans offered by Drift and item8. Even though pricing should not be a deciding element it’s surely a significant thing to consider. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up every time your company develops. Make sure you don’t choose plans that have extra tools that you won’t find useful and always make an effort to contact with the vendor directly as big companies can usually benefit from discounts. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and offers a reliable overview of what it’s like to work with Drift and item8.
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