Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Centralized Document Management
- ERP Integration
- Workflow Engine
- OCR Technology
- Document Tagging
- Pre-Configured & Saved Searches
- Metadata Structuring
- Document Version Control
- Warehouse File Movement Tracker
- Document Log-In/Out
- PDF Tools
- E-Filing
- Audit Logs
- Dashboards
- Automated Reports
Pricing Info
Pricing Info
dMACQ DMS’ SME and enterprise pricing information is available only on request. You can request a free trial from the vendor.
Integrations
Integrations
dMACQ DMS integrates with commonly-used ERP systems and applications. You can also integrate it with the following:
- Office 365
- OnlyOffice
- Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sumesh Agarwal, Tejashree Bhosale, Sharad Garg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
dMACQ DMS is a document management system where you can store, retrieve, and manage digital copies of documents for various processes.
Company Email
info@dmacq.com
Contact No.
Company's Address
dMACQ Software Pvt. Ltd.
2nd Floor, C-Wing, 208, Neelkanth Business Park, Nathani Road, Vidyavihar West, Mumbai, Maharashtra 400086
India
dMACQ DMS Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
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Almost as important as features and customer support responsiveness are pricing packages given by dMACQ DMS and Hiver. Even though cost should not be the only aspect it’s without a doubt an important thing to think about. You should count on a flexible pricing plan that can be matched with your company size and painlessly scaled up when your company grows. Make sure you don’t opt for packages that include advanced features that you won’t use and always make an effort to contact with the vendor directly as big companies can often count on more affordable prices. You should also try out a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and offers a reliable overview of what it feels like to work with dMACQ DMS and Hiver.
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