Dialpad
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice Recognition
- Data Integration
- Contact Management
- IVR Recognition
- VoIP
- Inbound Reporting
- Call Monitoring
- Messaging
- Group Messaging
- MMS
- Peer to Peer HD Video
- Conversation Insights
- Three Way Calling
- Fax
- Company Directory
- Visual Voicemail
- Call Recording
- Simultaneous Ringing
Pricing Info
Pricing Info
Dialpad offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Standard – $15/user/month (billed annually, or $20/user/month billed monthly)
- Free Company Main Line and Virtual Receptionist
- Multi-Device Ringing and Call Switching
- Integrations with G Suite, Office 365, and LinkedIn
- Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging
- Unlimited calling and texting in the US and Canada
- Contact and Company Directory
- Do Not Disturb
- Up to 3 Departments
- Unlimited Call Recording
- Phone Porting and Toll-Free Numbers
- Custom Greetings and Music
- Auto-Attendant with Call Operators and Business/After Hrs Voicemail
- VoIP and PSTN Enabled
- Chrome App plus Native Windows and Mac Clients
- Mobile Apps for Android and iOS
- Analytics
Pro – $25/user/month (billed annually)
- All Features from the Standard Plan
- Call Queues
- Salesforce Integration
- Up to 25 Departments
- Up to 10 Offices
- International Offices
- Voicemail Transcription
- Polycom Phones Supported
- Department Auto Recording
Enterprise – $35/user/month (billed annually)
- All Features from the Pro Plan
- SLA
- Admin API
- Dedicated Account Management
- Deployment and Onboarding Services
- Other SIP Phones Supported
- Unlimited Departments
- Extension Dialing
- Unlimited Offices
Integrations
Integrations
Dialpad integrates with the following business systems and applications:
- Google G-Suite
- Microsoft Office 365
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
Company Email
Contact No.
Company's Address
100 California St., Fifth Floor
San Francisco, CA 94111
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Voice Menu
- Conditional & Unconditional Call Forwarding
- Call Pick-up & Call Transfer
- Auto-response Setup
- Call Recording
- External Phone Line Connection
- Call Statistics
- Voicemail System
- Automated Fax Receiving
- Scheduled Answering Machine
- Caller-based Auto-attendant
- Call Waiting
- Music Options for Call Waiting
- Dialing Prefix Settings
- Callback Widget
Pricing Info
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
- Unlimited Calls to US & Canada
- Calls to 20 Countries from $0.02/minute
- Phone Numbers at $2.00
- 4 Concurrent Calls
- 30 Maximum Users & Devices
- 3 Extensions with Voice Recording
- 200 MB Storage for Call Recordings
- 3 Voice Menus within PBX
- Per Second Billing of Outgoing Calls
- Free Numbers Porting/Connection
- 1 Incoming Channel on External Phone Number
- API
- Free CRM Integration
- Free Callback Widget
- 24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
- All Standard Features
- 500 Free Calls to 20 Countries
- 4 Virtual Phone Numbers
- 1 Toll-free Number
- 200 Toll-free Minutes
- 50 Maximum Users & Devices
- 8 Extensions with Voice Recording
- 2000 MB Storage for Call Recordings
- 5 Voice Menus within PBX
- 2 Incoming Channels on External Phone Number
- 1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
- All Standard Features
- 1000 Free Calls to 20 Countries
- 8 Virtual Phone Numbers
- 2 Toll-free Numbers
- 600 Toll-free Minutes
- 8 Concurrent Calls
- 100 Maximum Users & Devices
- 20 Extensions with Voice Recording
- 5000 MB Storage for Call Recordings
- 10 Voice Menus within PBX
- 4 Incoming Channels on External Phone Number
- 2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
Integrations
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
- Zoho CRM
- Slack
- Salesforce
- Facebook Messenger
- Telegram Messenger
- Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An internet-based phone system that is versatile and can be setup in minutes.
Company Email
support@zadarma.com
Contact No.
Company's Address
Zadarma Project
Floor 2, 2 Vasil Aprilov
Bourgas 8000
Bulgaria
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All the data, facts and experiences that we shared in this analysis were collated from official company websites, advertising materials available online, real-life experience from real customers as well as our individual direct use of every software by a professional reviewer. We pay a lot of attention to comprehensively test each app, therefore we not only test it internally, but we also correlate our findings with experiences of other people from the B2B community.
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