ServiceNext
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automatic data synchronization
- Computer telephony integration (CTI)
- Contact center portal
- Content feedback tool
- Content search engine
- Custom branding for troubleshooters
- DecisionEngine API
- Dezide Web Service API
- FAQ articles
- Field service solution
- Intelligent guides
- Multilingual support
- Normal/advanced guides
- Offline troubleshooter
- Portal customization
- Self-service portal
- Website integration
Pricing Info
Integrations
Integrations
Dezide Advisor offers easy integration with ticketing/CRM systems and agent dashboards.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nokia, Vestas, HP, Qtel, TDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
Company Email
info@dezide.com
Contact No.
Company's Address
Gasværksvej 5, 9000 Aalborg, Denmark
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intelligent AI Conversations
- Industry-Tailored Solutions
- Fast Deployment
- Self-Service Capabilities
- Multi-Channel Support
- Analytics-Driven Insights
Pricing Info
ServiceNext offers a pay-as-you-go pricing package, with the following base plan:
Voicebot – $0.99/call
Textbot – $0.05/session
Integrations
ServiceNext offers deep business integrations with the following software:
- Salesforce
- ServiceNow
- Oracle Business Applications
- Workday
- SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Company Email
sales@suneratech.com
Contact No.
Company's Address
SuneraTech
6150 Hellyer Ave, San Jose, California, 95138
USA
ServiceNext Comparisons
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All the data, information and reviews that we presented in this table were collected from official company websites, marketing materials available online, actual experience from real users as well as our own hands-on use of every service by an expert. We put a lot of effort to comprehensively examine each software, so we not only test it on our own, but we also compare our observations with experiences of other users from the SaaS community.
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