LivePerson
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel Customer Support
- Self-Service Portals
- FAQs
- Knowledge Base
- Chat Widget
- Unified Team Inbox
- Ticket Management
- In-Ticket Collaboration
- To-Do Lists
- Task Reminders
- SLA Management
- Support Reports & Analytics
Pricing Info
Pricing Info
DeskXpand offers three enterprise pricing plans for users to choose from. Here are the details of each plan:
Starter – $0
- Free for a lifetime
- Maximum of 3 users or agents
- Free 1-month support
- Email ticketing
- Self-service support portal
- Ticket & Website forms
- Ticket response
- Ticket status
- Ticket priority
- Requester’s details
- Ticket filtering
- Multiple file attachments
- Ticket conversations sorting
- Public & Private notes
- Customized ticket data fields
- Agent group & role management
- Customer/contact management
- Knowledge base articles, categories, & folders
- Customize public portal
- In-depth helpdesk reports & analytics
- Dashboard
- Support via email, ticket & knowledge base
Essential – $5/agent/month (annual billing)
- Unlimited no. of users or agents
- Software updates
- Free lifetime support
- All features in Starter Plan, Plus:
- To-Do lists
- To-Do reminders
- Customized ticket statuses
- Business hours
- Dependent ticket data fields
- Dynamic ticket forms
- Multiple products
- Customized agent roles
- Customized company & contact data fields
- Customer timelines
- Approval processes
- Article templates
- Customized email servers
Premium – $7/agent/month (annual billing)
- Unlimited no. of users or agents
- Software updates
- Free lifetime support
- All features in Essential Plan, Plus:
- Ticket templates
- Ticket assignment load balancing
- Multiple Business hours
- Multiple products content management
- Customized CSS
- Fully Customized portal
- Customized domain mapping
- Data export
Integrations
Integrations
DeskXpand integrates with:
- Amazon Web Services
- Salesforce
- Microsoft Dynamics CRM
- Magento
- Shopify
- Trello
- Jira
- Google Forms
- SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Analista de Sistemas, Scott A. Precourt
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Company Email
sales@deskxpand.com
Contact No.
Company's Address
DeskXpand
Biztech IT Consultancy Pvt. Ltd., C/801, Dev Aurum Commercial, Near Anandnagar Cross Roads, Prahlad Nagar, Ahmedabad - 380015, Gujarat
India
DeskXpand Comparisons
Popular DeskXpand Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Super-fast interactions
- Asynchronous loading
- Geolocation
- Tailored customer experience
- Efficient site visitor targets
- Chat
- Personalized invitation
- Multiple languages
- Dashboards
- Videos and webinars
Pricing Info
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Integrations
- LivePerson IBM Plugin
- LivePerson hybris Plugin
- LivePerson Demandware plugin
- Share My Screen by VeriShow
- Chat Queue Video by Invodo
- Demandbase Targeting and Personalization Platform
- samesurf
- SayIt
- Creative Virtual V-Person
- nanoRep Customer Service Software
- Mobile Agent
- Watchitoo
- TA Vision Off Hour Representative
- WalkMe for LivePerson
- Question & Answer Widget
- Share File by VeriShow
- noHold
- Localayer (Verdata)
- IntelliResponse Virtual Agent
- tracx Social Media Management System
- ChatID
- Audio / Video Conferencing by VeriShow
- Salesforce Integration
- Mobile Commons
- empathy
- Smartlive Mobile
- SeeWhy
- SDL BeGlobal for LivePerson
- Geofluent
- BannerPlay
- RightAnswers Unified Knowledge Platform
- SpeakLike
- Lightbox Effect for Chat Invitation
- TurnTo
- Chat Translator by VeriShow
- Embedded Chat Window
- CPattern
- Customized Chat Window
- Zoomdata
- Rapleaf
- EU Cookie App
- Invodo
- Proactive Chat from Video by Invodo
- Barilliance eCommerce Personalization
- QUERYM
- Visitor’s Doc by VeriShow
- Apple iPhone Mobile Chat Sample
- Inteliwise
- Chat from Instant Messaging Applications
- Support Machine’s Automated Sales Agent
- Automated Sales Agent
- Android Mobile Chat Sample
- TA Vision Live Agent Filter
- Shared Shopping Cart
- Support Machines’ Automated Customer Service Agent
- Automated Customer Service Agent
- Personetics Virtual Agent
- Co-browsing by VeriShow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
T-mobile, Home Depot, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.
Company Email
Contact No.
Company's Address
475 10th Ave
5th Floor
New York, NY 10018
LivePerson Comparisons
Popular LivePerson Alternatives
Almost as essential as useful features and customer support level are pricing plans given by DeskXpand and LivePerson. Even though price should not be a deciding factor it’s definitely an important thing to consider. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up when your business develops. Be sure that you don’t choose pricing plans that have advanced features that you won’t find useful and always try to contact with the vendor directly because big companies can often count on discounts. You should also give a chance to a free trial or demo of each service to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and offers a solid overview of what it’s like to work with DeskXpand and LivePerson.
Page last modified