What is better DeskXpand or HelpCrunch? Today’s corporations look for the top Help Desk Software product to keep on being competitive. On this page we help you with buying the best tool, by allowing you to evaluate DeskXpand and HelpCrunch down to the very details of their individual modules.
You can also examine our total scoring values, which rate the software overall quality and performance. DeskXpand got a 8.0 score, while HelpCrunch has a score of 8.7. Likewise, you can compare their general user satisfaction rating: 98% (DeskXpand) against 100% (HelpCrunch). Don’t forget to opt for the application that best matches your most urgent issues, not the solution with the higher number of features.
Users who want to save some time or could use a Help Desk Software advice from our team might want to investigate these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
It may not always be enough to simply compare DeskXpand and HelpCrunch against each other. Even though reliable functionalities, pricing plans and user reviews are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by every solution. Very often a less known solution may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which proves that regardless of lesser market popularity it’s a worthy rival to the apps that dominate the market.
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