Inforobo
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quick and easy-to-answer customer satisfaction surveys
- Easy-to-create customer service pages that can be integrated easily onto your website
- Central feedback stream which can be shared with your team
- Task management
- Reporting tools to monitor customer satisfaction issues and trends
Pricing Info
Pricing Info
The tool offers a 14-day free trial on all plans.
- Starter: $79/month
- Feedback Pro: $149/month
- Enterprise: $499/month
For those companies that have more special customer satisfaction needs, contact the company for the pricing plan according to their needs and budget.
Integrations
Integrations
CustomerSure integrates with most CRM systems as well as
- Magento
- Shopify
- Xero
- BigCommerce
- Sage One
- BCC
- API
- Google Apps Email Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kiravans, ShoeMe, RIBA Bookshops
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSure is a customer feedback and follow-up tool to get you closer to your target customers.
Company Email
Contact No.
Company's Address
John Buddle Work Village Buddle Road Newcastle upon Tyne, Tyne and Wear NE4 8AW United Kingdom
CustomerSure Comparisons
Popular CustomerSure Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automate answers to customer questions
- Human + AI hybrid live chat system
- Logic based multi-level conversations
- Machine learning
- Text to speech
- Speech recognition*
- Natural language interface for information retrieval.
- Voice enable website
- Related Topics
- Visitor information
- Multi-media sharing
- WYSIWYG HTML editor
- Chat archives
- Delivery Status
- Notifications
- Chat Transfer
- Chat window positioning
- Custom chat window size
- Custom chat window color theme
- Chat window messages & labels
- Agent profiles
- White label branding
- Basic statistics
- Chat reports
- Filters
- Weekly summary email
- Dashboard
- Lead Data viewer
- Chat via a direct link
- Rule based actions
- Rule based greetings
- Personal greetings
- Automatic initial greeting message
- Agent groups
- Agent account management
- Agent roles
- Smart chat routing
- Custom avatars
Pricing Info
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
- Dialogue-base up to 50 dialogues
- 5,000 messages/queries per month
- 1 human agent accounts
- Live chat takeover by human
- Speech recognition & text to speech (English)
- Voice enable website
- Visitor details
- Real-time visitor tracking
- Send Targeted Messages
- Media sharing
- Smart chat routing
- Chat Analytics
- Lead acquisition
- Automated greetings
- Mobile chat window
- 256-bit SSL secure connection
- Trusted domains
- Chat window customization
- Agent roles
- Chat history
- Targeted Engagement Triggers
- Email support
Professional – $39/month or $29/month (annual billing)
- All Basic features
- Dialogue-base up to 1000 dialogues
- 1,00,000 messages/queries per month
- 4 human agent accounts
- Chat transfers
Enterprise – starts from $999/month
- Dialogue-base with unlimited dialogues
- Unlimited messages/queries
- 25 human agent accounts
- Machine learning
- Banned visitors list
- Social media button integration
- Product training
- Software engineer support
Integrations
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Company Email
Contact No.
Company's Address
Nava Vadaj, Ahmedabad - 380013
India
Inforobo Comparisons
Popular Inforobo Alternatives
No Customer Support Software will manate to solve all the requirements of a company. Though main functionalities of CustomerSure and Inforobo are important you should also carefully examine the integrations offered by every service. In many cases you will already be working with various kinds of B2B software in your company and it’s much better to select products that integrate well with each other. If you do that you can ensure a smooth transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one app and the other.
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