What is better CustomerSuccessBox or ZEPIC? Reviewing products to find the best CRM Software need not be hard. On our review platform, it is possible to match CustomerSuccessBox and ZEPIC and right away see their distinct features. We allow you to examine their functions, supported devices, support service, pricing rates, terms, plus more.
You can even examine their overall score (8.6 for CustomerSuccessBox vs. 8.7 for ZEPIC) and overall customer satisfaction level (95% for CustomerSuccessBox vs. 97% for ZEPIC). Spend some time and review your top alternatives and discover which one is ideal for your company. Likewise, you must consider the software vendor’s business viability; are they reliable and will they still be operating a few years from now?
Our team put a lot of effort to review all popular Customer Experience Management Software services offered on the market, but among them these three caught our special attention: Smartlook, Alchemer, Zendesk.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
ZEPIC can seamlessly integrate with various third-party platforms, such as:
Shopify
Woocommerce
Magento
Zoho CRM
Hubspot
Pipedrive
Freshsales
Active Campaign
Zendesk
Intercom
Freshdesk
Kustomer
Gorgias
Chargebee
Yotpo
Stamped
Judgeme
Loyalty Lion
Lightspeed
Square
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
scripbox, vodafone, goalify Nutrition
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ZEPIC is a platform for omnichannel customer experience that makes it possible to interact with customers in real time and with extreme personalization.
If you are still having second thoughts about which solution will perform best in your case it might be a good idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular every software is and how wide is its online presence.For example, if you check CustomerSuccessBox LinkedIn profile you’ll learn that they are followed by 4423 users. In case of ZEPIC the amount of followers on their LinkedIn page is 3000.
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