CustomerSuccessBox
NOAWARDS
YET
Pricing:
Starting from $499
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
sales@customersuccessbox.com
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website & App User Analytics
- Session Recording
- Funnel Analysis
- Surveys & Polls
- Audience Segmentation
- Integration
- User testing recruitment
- Sites and organization settings
- Feedback polls
- Behavior logic
- Tracking code
- Visitor recordings
- Visitor targeting
- CSV or XLSX format for exported responses
- Conversion funnels
- Heatmaps and Recordings sharing
- Sentiment monitoring
- Customizable widgets
- Form analysis
- Support for over 40 languages
- One script implementation
- Billing
- Site drop-offs view
- One-on-one testing
- Replay visitor sessions
- Incident reports
- Submission stats
- Surveys
- NPS (Net Promoter Score)
- User actions view
- User behavior visualization
- Cross-device surveys
- Time- or event-based questions
- IPs blocking
- Multiple question types
- Recording filtering
- Form and field engagement visualization
- Survey editor
- Heatmaps
- Instant visual feedback
Pricing Info
Plus – $19/month ($228 for annual billing)
- 5 team members
- 5 websites
- 100 user session recordings
- 5 heat maps
- 5 forms
- 5 funnels
- 10 surveys
- 10 polls
Business – $70/month ($840 for annual billing)
- 10 team members
- 10 websites
- 500 user session recordings
- 10 heat maps
- 10forms
- 10 funnels
- 20 surveys
- 20 polls
- User insights
- Feedbacks
- Integration
- Events
- Push notifications
- Developer tool
- IP blocking
Scale – by quote
- Unlimited team members
- Unlimited websites
- Unlimited user session recordings
- Unlimited heat maps
- Unlimited forms
- Unlimited funnels
- Unlimited surveys
- Unlimited polls
- Unlimited user insights
- Unlimited feedbacks
- Unlimited integrations
- Unlimited events
- Unlimited push notifications
- Unlimited developer tools
- Unlimited IP blockings
Integrations
WebMaxy Analyzer integrates with:
- Wix
- WordPress
- Magento
- Drupal
- Shopify
- Joomla
- Kajabi
- Instapage
- Google Tag Manager
- HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jody Seles, Franchesca Mejia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
WebMaxy Analyzer is a website analytics tool that enables brands, teams, and managers to unlock real-time insights into website and application performance and user behavior.
Company Email
info@webmaxy.com
Contact No.
Company's Address
Sphinx Solutions Pvt. Ltd.
6th Floor, Olympia Mumbai Bangalore Highway Baner-411045, near Supreme HQ 411045
Maharashtra
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When you select a app that you believe will be an actual asset for your team you shouldn’t only limit yourself to what professionals have to say about it. In many cases individual experience with the service will vary, depending on specific preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick overview of how real users of CustomerSuccessBox and WebMaxy Analyzer estimate their experience with the service. Our algorithm is built around complex analysis of product mentions on other websites, social media and blogs, so you will get a complete and reliable landscape of what other clients think about every service. In this example CustomerSuccessBox has a total satisfaction rating at 95% while for WebMaxy Analyzer 97% of people claim they had an enjoyable experience with it.
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