xSellco Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
Popular CustomerICare Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
Popular xSellco Helpdesk Alternatives
In the event you continue having doubts about which product will perform best for your business it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular each software is and how big is its online presence. For instance CustomerICare Twitter account has currently 1144 followers. At the same time xSellco Helpdesk Twitter is followed by 1234 users.
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