Compare Trustpilot vs. CustomerICare

With different functions, pricing, conditions, and more to check, determining the best CRM Software for your firm is hard. But by working with our system, you can easily match the features of CustomerICare and Trustpilot together with their general score, respectively as: 7.0 and 8.7 for overall score and 85% and 94% for user satisfaction. You can also evaluate them feature by feature and find out which application is a more suitable fit for your enterprise. Remember to get a free trial first prior to getting a plan to get a firsthand experience how the software can benefit you in real setting. We know that not all people have enough time to scrutinize a large number of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the CRM Software category are: Pipedrive, HubSpot CRM, Freshdesk.
Comparison

Trustpilot

VS

CustomerICare

VS

Trustpilot screenshot CustomerICare screenshot
Pricing Details

Our Score

Our Score

8.7 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

94% ?

Client Satisfaction

85% ?

Price

Price

$299

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

Trustpilot is the online standard in building better customer experiences. It connects consumers with the companies they buy from.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Available Languages

Available Languages

English English
Pricing Details

Pricing Details

Learn more about Trustpilot pricing Learn more about CustomerICare pricing
Contact Phone

Contact Phone

+1-844-661-9927 8943048148
List of Features

List of Features

Trustpilot FEATURES

  • Rate and review over 120,000 companies in over 20 categories
  • Receive and publish customer reviews
  • Design and send out review request forms to your best customers
  • Discover, filter, and respond to reviews received from customers
  • Integrate reviews with third-party apps

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Vendor Email

Vendor Email

support@trustpilot.com sales@customericare.com
Available Integrations

Available Integrations

No information available.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Vendor's Address

Vendor's Address

245 Fifth Avenue
New York, NY 10016
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Types of Support

Types of Support

Phone Live Support
Ticket
Phone Live Support
Pricing Info

Pricing Info

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

  • Basic starter package

Lite – from $299/month (annual billing)

  • Collect and display reviews on-site
  • Improve advertising RO

Pro – from $549/month (annual billing) 

  • All Lite features
  • Improve website conversion rates
  • Make data-driven business decisions
  • Increase social media presence

Enterprise – Contact for Enterprise Pricing

  • All Pro features
  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Available Devices

Available Devices

Windows
Linux
Android
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Prominent Customers

Prominent Customers

WordPress, Travelex, Dior Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you are still having doubts about which service will work best in your case it may be a good idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular a given app is and how wide is its online presence. For example CustomerICare Twitter account has currently 1144 followers. At the same time Trustpilot Twitter is followed by 12929 users.