Nutshell CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
Popular CustomerICare Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Collaborative Environment
- Customizable Sales Processes
- Lead Relationships Management
- Native mobile apps for Mac, iOS, and Android
- Powerful Sales Analytics Reports
- Seamless Integration with a variety of Business Apps
- Calendar Sync
- Click-to-Call
- One Click Task Creation
- Bulk Email Templates
- Nutshell Maps
- Nutshell Intelligence
- Contact Importing
- Sales Collaboration
- Email Ingestion
- BCC your Emails
- Sales Team Management
- Lead Confidence
- Real Time Notifications
- Activity Reports
- Funnel Reports
- User/Team Restrictions
- Quarterly Success Plan Reviews
- Multichannel Customer Support
Pricing Info
Nutshell Sales
Foundation– $13 per user/month (yearly) or $19 per user/month (monthly)
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
- Customizable single sales pipeline
- Free live support
- *Foundation has a 100 active leads limit
Growth – $25 per user/month (yearly) or $32 per user/month (monthly)
- Everything in Foundation, plus:
- Activity and Email reports
- Sales and Activity quotas
- Pipeline stage goals
- Up to 25 custom fields
- No open leads limit
Pro – $42 per user/month (yearly) or $49 per user/month (monthly)
- Everything in Growth, plus:
- 5 customizable pipelines
- Sales automation
- Personal email sequences
- Full reporting suite, including Activity, Funnel, and Forecast reports
- Meeting scheduling software (lite version)
Business – $59 per user/month (yearly) or $67 per user/month (monthly)
- Everything in Pro, plus:
- Increased pipelines, territories, markets, teams and more
- Unlimited Notetaker usage (AI powered speech-to-text transcription)
- Meeting scheduling software (full version)
- Audit log and changelog
- Send email templates directly from Gmail
Enterprise – $79 per user/month (yearly) or $89 per user/month (monthly)
- Everything in Business, plus:
- Unlimited pipelines
- Unlimited custom fields, teams, currencies and territories
- Read-only SQL access
- Multiple currencies
- Free scheduled phone support
- API support
Nutshell Marketing (*A Nutshell Sales subscription is required in order to have access to Nutshell Marketing)
Campaigns – From $ 5 per company (monthly)
- Easily build audiences from your CRM contacts
- No-code email builders (we also provide templates)
- Send Broadcasts (one-time), Newsletters (recurring) or Drip Sequences
- Connect your sales and marketing efforts
Landing Pages- $ 37 per company (monthly)
Unlimited landing pages creations
- Easy, no-code, drag and drop designs
- Over 30 templates to start from
- The ability to easily connect Nutshell Forms and Scheduler on your landing page
Nutshell Engagement (*A Nutshell Sales subscription is required in order to have access to Nutshell Engagement)
Foundation – $ 0 per user/month (monthly)
- Included with your Nutshell Sales Suite plan
- Unlimited access to Nutshell Chat during the beta period
- Allow website visitors to start chats with your team directly from your website
- Gather information about visitors through forms
- Assign Chat threads to the right agent
- Manage Chat threads and save every conversation for later
Pro – $ 16 per user/month (monthly)
- Hold personal, two-way conversations via Nutshell SMS
- Includes a local phone number for your business, so your whole team shares one phone number
- Send 150 free outbound messages per user
- Leverage SMS automation to send texts at the right points in your pipeline
- And more
Nutshell also provides a free trial to users.
Integrations
Nutshell CRM offers a large list of native integrations with popular apps and business systems. An interesting opportunity offered by the company is expanding the system’s functionality with a number of Zapier-built integrations. Here are some of the apps Nutshell can be connected to:
- Olark
- Microsoft Exchange
- MailChimp
- Wufoo
- Google Sheets
- Google Apps
- Google Drive
- Google Contacts
- Dropbox
- Box
- PandaDoc
- Zendesk
- Gravity Forms
- RightSignature
- Quote Roller
- Yesware
- Kixie
- Slack
- RingCentral
- Pure Chat
- 40Nuggets
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Owl's Brew. Cafe Umbria, Human Element, Brothers Leather Supply
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nutshell CRM is a platform that enables organizational departments to collaborate on leads and sales in real time, and improve the quality of their customer relationships.
Company Email
Contact No.
Company's Address
IRL, 212 South Fifth Ave.
Ann Arbor, MI 48104
USA
Nutshell CRM Comparisons
Popular Nutshell CRM Alternatives
Every time you pick a software that you are sure will be an actual asset for your company you shouldn’t simply limit yourself to what experts have to say about it. In many cases individual experience with the product will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each service to give you an immediate overview of how real users of CustomerICare and Nutshell CRM evaluate their contact with the service. Our algorithm is based on complex analysis of product appearances on other sites, social media and blogs, so you are going to receive a complete and reliable landscape of what other clients think about each product. In this example CustomerICare has a total satisfaction rating at N/A% while for Nutshell CRM 100% of users say they had a positive experience with it.
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