What is better Customer Thermometer or Vision Helpdesk? Buying the ideal CRM Software product is all about evaluating numerous solutions and identifying the top application for your specific needs. Our unique algorythm provides you with a brief look at the general rating of Customer Thermometer and Vision Helpdesk. For general quality and performance, Customer Thermometer scored 7.6, while Vision Helpdesk scored 9.2. On the other hand, for user satisfaction, Customer Thermometer earned N/A%, while Vision Helpdesk earned 99%.
Below it's also possible to verify their functions, terms, plans, etc. to see which program will be more suitable for your company. An important feature to check is if the software allows you to enable/disable permissions on various types of users to limit the exposure of any confidential corporate data.
Currently, the most popular services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You shouldn’t expect simply a wide range of features and flexible pricing from a well-known CRM Software. Almost as important as key features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Customer Thermometer or Vision Helpdesk, or you face some problems, or perhaps you’ll need to request a specific update or feature beneficial to your business you can trust in a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to enjoy individual training or at the very least a knowledge base you can use.
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