What is better CRMdesk or UVdesk Helpdesk? When you need an efficient Help Desk Software product for your enterprise you have to remember to examine different alternatives. It doesn’t have to be tricky, and can be as simple as matching their functionalities in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can find CRMdesk’s overall score of 8.0 and compare it against UVdesk Helpdesk’s score of 8.2; or CRMdesk’s user satisfaction level at N/A% versus UVdesk Helpdesk’s 100% satisfaction score.
The assessment will allow you to see the good and bad points of each service, and make up your mind on which one suits you requirements better. On top of the rich features, the solution which is simple and intuitive is always the better option.
We are aware that not all businesses have enough time to try out dozens of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
The products compared on this page are only a sliver of our complete Help Desk Software category and you should keep in mind that there might be more reliable alternatives out there. If you would like to ensure you make the best possible choice for your team we strongly urge you to analyze more services first. You may also want to study our top 10 Help Desk Software ranking to find out which software are at the moment the best ones and leaders in the market.
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