What is better CRMdesk or SupportBee? It’s a good idea to use our scoring system to help you get a general idea which Help Desk Software product is more suitable for your company. For overall product quality, CRMdesk received 8.0 points, while SupportBee earned 7.5 points. Meanwhile, for user satisfaction, CRMdesk scored N/A%, while SupportBee scored 94%.
Information regarding their unique elements, tools, supported platforms, customer support, etc. are given below to provide you with a more correct comparison. Don’t forget to get only the functions your business requires so you don’t waste money for features that you won’t be using.
We are aware that not all businesses have the time to test dozens of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
No Help Desk Software will be able to cover all the requirements of a business. Even though key features of CRMdesk and SupportBee are important you should also carefully examine the integrations offered by each service. In many cases you will already be using some other B2B software in your company and it’s definitely wiser to go with solutions that integrate well with one another. That way you can ensure a reliable exchange of data between your teams and apps, which can really reduce time spent on migrating between one app and the next.
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