What is better CRMdesk or Spiceworks? Finding the ideal Help Desk Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our unique process provides you with a quick look at the general rating of CRMdesk and Spiceworks. For overall quality and performance, CRMdesk scored 8.0, while Spiceworks scored 8.6. On the other hand, for user satisfaction, CRMdesk earned N/A%, while Spiceworks earned 99%.
Below you can also verify their functions, terms, plans, etc. to see which application will be more appropriate for your situation. One key feature to assess is if the software allows you to enable and disable permissions on different types of users to limit the exposure of any sensitive business data.
We know that not all businesses have enough time to scrutinize dozens of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
Almost as crucial as functionalities and user support quality are pricing plans offered by CRMdesk and Spiceworks. Although pricing should not be the only element it’s without a doubt a significant thing to think about. You should try to find a flexible pricing plan that can be adjusted to your company size and painlessly scaled up when your business develops. Be sure that you don’t pick packages that include additional features that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each product to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and gives you a reliable overview of what it’s like to work with CRMdesk and Spiceworks.
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