What is better CRMdesk or Kapdesk? When you need an efficient Help Desk Software product for your enterprise you need to take time to examine various alternatives. It doesn’t have to be complex, and can be as simple as matching their functions in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can find CRMdesk’s overall score of 8.0 and compare it against Kapdesk’s score of 8.0; or CRMdesk’s user satisfaction level at N/A% versus Kapdesk’s 100% satisfaction score.
The evaluation will help you find out the pros and cons of each program, and decide which fits you requirements better. Aside from the robust features, the solution which is simple and intuitive is always the better choice.
At the moment, the most popular products in our category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
If you test different Help Desk Software solutions you shouldn’t just look at their features list and available pricing packages. Pay attention to the fact that the service must be matching your requirements and team so the more flexible their offer the better. Explore which platforms are supported by CRMdesk and Kapdesk and ensure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, because this might be a deal breaker for many companies.
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