What is better CRMdesk or GoTo Resolve? There is a wide range of Help Desk Software products out there these days. The simplest way to find out which product fits your needs best is to evaluate them side by side. As an example, here you can compare CRMdesk and GoTo Resolve for their overall score (8.0 vs. 8.2, respectively) or their user satisfaction rating (N/A% vs. 96%, respectively).
You can also compare their capabilities and pricing terms as well as other valuable details below. When matching products be sure to check their related advantages and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to assess secondary issues such as security, backup, usability, and customer service.
Users who want to save some time or would like to get a recommendation from our experts may want to take a look at these top choices for this year: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
It may not always be enough to just compare CRMdesk and GoTo Resolve against one another. Even though specific functionalities, pricing and user reviews are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by every app. Frequently a less dominant product may turn out to be an amazing choice that was a winner of many SaaS awards such as our Experts’ Choice Award which shows that in spite of limited market presence it’s a worthy rival to the services that dominate the market.
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