What is better CrazyCall or AVOXI Genius? Examining products for the top Customer Support Software does not always have to be complicated. On our review platform, you can easily match CrazyCall and AVOXI Genius and immediately see their unique elements. We allow you to check their uniqe benefits, supported devices, level of support, pricing rates, terms, and much more.
You can even compare their overall score (8.5 for CrazyCall vs. 9.0 for AVOXI Genius) and overall customer satisfaction level (100% for CrazyCall vs. 97% for AVOXI Genius). Take your time and assess your top alternatives and find out which one is right for your company. Similarly, you have to assess the vendor’s background; can you count on them and will they still be operating in the future?
Our experts made sure to prepare reviews of all popular Call Center Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Contact Center, Zendesk, JustCall.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
You shouldn’t expect simply a broad array of features and scalable pricing packages from a well-known Customer Support Software. Almost as crucial as key features is a top-notch customer support. You want to make sure that if you have any questions about CrazyCall or AVOXI Genius, or you face some problems, or maybe you’ll need to ask for a specific revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can profit from individual training or at least a knowledge base you can use.
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