What is better CozTel or AVOXI Genius? When you need an efficient Customer Support Software product for your enterprise you have to take time to evaluate various solutions. It doesn’t have to be difficult, and can be as easy as matching their traits in a table like the one below. You will also get a brief idea how each product works. For example, on this page you can check CozTel’s overall score of 8.0 and compare it against AVOXI Genius’s score of 9.0; or CozTel’s user satisfaction level at 100% versus AVOXI Genius’s 97% satisfaction score.
The evaluation can help you spot the good and bad points of each program, and choose which one fits you requirements better. On top of the robust features, the software that’s simple to grasp and use is always the better choice.
We are aware that not all people have the time to scrutinize a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Both CozTel and AVOXI Genius were reviewed by a group of reliable B2B experts who conducted a thorough study of all crucial elements of every app. Their ultimate rating was calculated using our unique SmartScore algorithm that provides an individual partial score to every component such as: main features, client support, mobile device support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect crucial to a company so we make sure we pay attention to all aspects of a solution prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
