What is better Convoso or eTollFree? To ensure that you get the most helpful and productive Customer Support Software for your enterprise, you should compare products available on the market. For example, here you may match Convoso’s overall score of 8.3 against eTollFree’s score of 7.1. You can also evaluate their general user satisfaction: Convoso (92%) vs. eTollFree (N/A%).
Furthermore, you can evaluate their pros and cons feature by feature, including their contract conditions and costs. By comparing products you are sure that you pick the right software for your situation. Of course you should know your unique needs to realize which service addresses those needs.
At this time, the best services in our Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
You should pay attention to the fact that while both Convoso and eTollFree may offer an excellent range of features every app might be designed for a different company size. If you are analyzing various solutions you may want to give some attention to a company size they are aimed at. Certain features may scale up efficiently for huge enterprises but if you own a small or mid-sized business it’s often more sensible to stay away from paying for customized features that you may never use.
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