What is better Conversocial or ThoughtBuzz? Finding the appropriate Customer Experience Management Software product is as simple as assessing the solid and weak functionalities and terms offered by Conversocial and ThoughtBuzz. Here it's also possible to match their overall scores: 8.6 for Conversocial vs. 6.3 for ThoughtBuzz. Or you can look at their general user satisfaction rating, 100% for Conversocial vs. 100% for ThoughtBuzz.
We suggest that you take some time to examine their specific functions and figure out which one is the better choice for your organization. Likewise, remember to consider your company’s or industry’s unique case, such as, a multilingual solution for a global team or a mobile version to help you work away from your office.
At the moment, the best products in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
You shouldn’t expect just a broad set of features and adjustable pricing from a credible Customer Experience Management Software. Almost as crucial as core features is a top-notch customer support. You want to guarantee that if you have any questions about Conversocial or ThoughtBuzz, or you face some problems, or maybe you’ll want to request a specific update or feature useful to your team you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy individual training or at the very least a knowledge base you can use.
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