What is better ConnectWise Control or GoBrunch? You have so many Customer Support Software options in today’s state of that industry that choosing the right product can be difficult. On our comparison page, you can easily evaluate the features, pricing terms, available plans, and more details of ConnectWise Control and GoBrunch.
You can compare their score (9.0 for ConnectWise Control vs. 8.0 for GoBrunch) and user satisfaction level (100% for ConnectWise Control vs. 99% for GoBrunch). The scores and ratings provide you with a solid idea how both of these software products perform. Additionally, make sure if the application can integrate with your current business apps to ensure greater productivity.
We know that not all companies have the time to test a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Atera, Zendesk.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both ConnectWise Control and GoBrunch were tested by a panel of independent B2B experts who prepared a full examination of all key aspects of each product. Their total score was prepared with unique SmartScore system that gives an individual partial score to every factor including: main features, client support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor crucial to a company so we make sure we pay attention to all aspects of a solution before giving it a final rating.
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