What is better ConnectWise Control or GoBrunch? If you need to get a quick way to learn which Customer Support Software product is better, our exclusive algorythm gives ConnectWise Control a score of 9.0 and GoBrunch a score of 8.0 for total quality and performance. In addition, ConnectWise Control is rated at 100%, while GoBrunch is rated 99% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, pricing, and others. Find out whether the solution lets you to customize a few of its funnels to make sure it matches your own business workflows.
Our experts made sure to prepare reviews of all popular Remote Support Software solutions offered out there, but among them these three deserved our special attention: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you are still having second thoughts about which app will work best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular every software is and how large is its online presence. For example, in case of Facebook ConnectWise Control has 14552 likes on their official profile while GoBrunch profile is liked by 0 users.
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